AGB's

Contact address:
Laciga Innovation GmbH
Rebackerstrasse 7
3210 Kerzers
Switzerland
E-Mail info(at)shop4well.eu

hereinafter referred to as "Seller".

1. Scope of Application
1.1 The following terms and conditions of sale and delivery, which you (hereinafter also referred to as the "Buyer") agree to by placing your order via the website "www.shop4well.eu" (hereinafter referred to as the "Website") apply to the business relationship between you and the Seller.
1.2 Buyers can be consumers or entrepreneurs. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his self-employed professional activity. An entrepreneur is any natural or legal person or a partnership endowed with the ability to acquire rights and incur liabilities, acting in the exercise of its commercial or self-employed activity when concluding a legal transaction.
2. Conclusion of Contract
2.1 Offers of the seller are non-binding and subject to change. A contract between the seller and the buyer is only concluded when the seller has confirmed the buyer's order.
2.2 The Buyer may purchase goods for sale on the Website by clicking on the "Add to cart" add to the shopping cart.  The items placed there are displayed in the shopping cart. By clicking on the word "Delete" after the respective item, an item can be removed from the shopping cart at any time. If the buyer wants to buy the goods in the shopping cart, the purchase process is completed by clicking on the "Checkout".
On the overview page, in order to proceed with the purchase, the buyer then has the choice of registering as an already registered customer, ordering as a guest without registration or registering as a (new) customer for the purpose of ordering.
If the buyer is not yet registered as a customer, he must provide information about his name, address, telephone number and e-mail address, among other things.
Using the "Widthr", the buyer then comes to the "Payment method" area, where the customer can choose between the payment options offered.
In the "Review and place order", the customer can finally check all the information he has provided about the billing address and other information again. The customer is also shown a summary of the content of his order in order to detect input errors. The customer also has the opportunity to make comments on the order and delivery.
By calling up the general "Back" function in his Internet browser and/or by going back to the order steps already completed in the order process, the Buyer can correct input errors in the information about the order.
Finally, the buyer submits a binding offer to the seller in the "Check & Order" area when he clicks the "BUY NOW".
2.3 Upon receipt of the order, the Seller will send the Buyer an automatically generated confirmation of receipt, which does not yet constitute acceptance of the offer, but only serves to provide information about the receipt of the order. A contract is only concluded when the seller declares acceptance of the contract.  The seller can accept the customer's offer within five days,
– by transmitting a written order confirmation or an order confirmation in text form (e-mail) to the Buyer, the receipt of the order confirmation by the Buyer shall be decisive, or
– by delivering the ordered goods, in which case the receipt of the goods by the buyer is decisive, or
– by requesting the buyer to pay in advance with selected advance payment.
If several of the aforementioned alternatives exist, the contract will be concluded at the time when one of the aforementioned alternatives occurs first.
The period for accepting the offer begins on the day after the Buyer sends the offer and ends with the expiry of the fifth day following the submission of the offer. If the Seller does not accept the Buyer's offer within the aforementioned period, this shall be deemed to be a rejection of the offer with the consequence that the Buyer is no longer bound by his declaration of intent.
2.4 The delivery to be made by the Seller is subject to full and timely self-delivery. If the ordered goods are no longer available and/or can only be procured with unreasonable effort, the seller is entitled to withdraw from the contract. In this case, the Seller will immediately notify the Buyer of the unavailability and refund any payments received for the affected goods.  
3. Cancellation policy for consumers
3.1 If the customer is a consumer, the buyer has a right of withdrawal.
3.2 Right of withdrawal in the case of purchase contracts for (physical) goods (including DVDs, data carriers, etc.):
Right of withdrawal
You have the right to withdraw from this contract within fourteen days with reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail). In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen day period.
You will bear the direct costs of returning the goods.
After this period, you are in default with the return and are obliged to compensate for the damage caused by the delay. They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.
Expiry of the right of withdrawal
If the customer has opened the packaging, the right of withdrawal is forfeited.

Return address in case of use of the right of withdrawal or in general in case of returns:
Pakajo GmbH
Laciga Innovation GmbH
Reichsbahnstr. 96
22525 Hamburg
Germany

4. Consumer information  
Contract text language / storage
The contract is concluded in German. The text of the contract is not stored by the seller and can no longer be retrieved after the order process has been completed. However, the buyer can print out the order data immediately after sending the order using the print function of his browser. After conclusion of the contract, the buyer receives an automated e-mail with further information on the execution of the contract. The buyer can also save the text of the contract by saving the corresponding website on his computer with the help of the save function (e.g. by clicking on the right mouse button).
Processing / Payment / Complaints
To process the contract, the buyer will receive an e-mail with further information after conclusion of the contract.
Any complaints and/or warranty claims can be submitted to the seller using the contact details provided.
The statutory warranty rights apply.
Contact details for questions and explanations about the concluded contract
For all questions and explanations about the contract concluded with the seller, in particular also for questions about warranty rights, please contact the e-mail address: info(at)shop4well.eu
Essential characteristics of the good or service
The essential characteristics of the goods and/or services can be found in the article description.
5. Delivery
5.1 Shipping shall be carried out by a transport company selected by the Seller to the delivery address provided by the Buyer when placing the order.
5.2 If you do not reach the goods at the commissioned shipping company within the time specified by us due to an unforeseeable delay, we ask you to notify us immediately so that we can inquire with the commissioned shipper.
6. Transfer of Risk
6.1 With the handover of the goods to the buyer, the risk passes to the buyer. If the delivery is delayed for reasons for which the buyer is responsible, the risk passes to the buyer if he is in default with the acceptance.
6.2 If the Buyer is not a consumer, the risk shall pass to the Buyer as soon as the goods are handed over to the person carrying out the transport.
7. Prices, terms of payment, delivery costs for returns, invoice
7.1 The amounts listed as purchase prices are without exception final prices and include all price components including applicable taxes (in particular incl. VAT). The shipping costs will be communicated to the Buyer on the website as part of the order. 
7.2 The Seller shall inform the Buyer on the Website which payment options are specifically available and what their conditions are.  
7.3 In the case of deliveries to countries outside the European Union, further costs may be incurred, which are to be borne by the Buyer. These include, for example, costs for the transmission of money by credit institutions, import duties or taxes (such as customs duties). Such costs may also be incurred in relation to the transmission of funds if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
7.4 If the Seller agrees with the Buyer on advance transfer, payment shall be due immediately upon conclusion of the Agreement, unless the parties have agreed on a later due date.
7.5 For more information on the payment service providers and institutions with whom we work in the context of payment, please see our Privacy Policy.
7.6 The Buyer may only exercise a right of retention if his counterclaim is based on the same contractual relationship.
7.7 The Buyer shall only have a right to offset if his counterclaims are undisputed by the Seller or disputed by the Seller but have been legally established.
7.8 Delivery costs for return are entirely at the expense of the buyer.
7.9 The Buyer agrees to receive invoices electronically. Electronic invoices are provided in PDF format. For each delivery, the seller indicates in the shipping confirmation whether the invoice is available (only) in electronic form.
8. Warranty
The statutory provisions apply to the claims of the buyer against the seller due to defects.
9. Warranty to companies
9.1 If the Buyer is not a consumer, the following shall apply in addition to the statutory warranty provisions:
9.2 If the Buyer is entitled to claims due to a defect, the Seller shall be entitled, at its own discretion, to remedy the defect free of charge for the Buyer or to deliver defect-free goods as a substitute.
9.3 Warranty claims shall become time-barred within 12 months from the time of the transfer of risk. The rights of the company remain unaffected by this. The shortening of the warranty period to one year also does not apply if the obligation to pay compensation is based on bodily injury or damage to health due to a defect for which the Seller is responsible or on gross negligence on the part of the Seller or his vicarious agents and/or if the corresponding defect has been fraudulently concealed and/or if the Seller has assumed special guarantees in the form of a manufacturer's warranty. Notwithstanding this, the Seller shall be liable in accordance with the Product Liability Act
10. Liability
10.1 Liability for any indirect damage and consequential damage caused by defects is completely excluded. Liability for direct damage is limited to the sum of the product purchased by the customer.

The customer is obliged to report any damage to the company immediately. Any liability for auxiliary persons is completely excluded.

10.2 The Seller shall only be liable for other damages if an obligation is violated, the fulfilment of which is essential for the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely (cardinal obligation) and if the damages are typical and foreseeable due to the contractual use of the services. Any liability under the Product Liability Act remains unaffected.
10.3 The Seller shall not be liable beyond the above.
11. Retention of Title
11.1 The goods remain the property of the Seller until full payment has been made.
11.2 If the Buyer is an entrepreneur, the following shall apply: The Seller shall retain ownership of the goods until all claims arising from an ongoing business relationship have been fully settled. The buyer may resell the goods subject to retention of title in the ordinary course of business; the Buyer assigns all claims arising from this resale to the Seller in advance in the amount of the invoice amount, regardless of whether the goods subject to retention of title are combined or mixed with a new item, and the Seller accepts this assignment. The buyer remains authorized to collect the claims, but the seller may also collect claims himself if the buyer does not meet his payment obligations.
12. Final Provisions
12.1 The Seller does not acknowledge any general terms and conditions of business or contract of the Buyer that conflict with or deviate from these General Terms and Conditions of Sale and Delivery, unless their validity is expressly agreed to in writing. These General Terms and Conditions of Sale and Delivery shall also apply if the Seller carries out the delivery to the Buyer without reservation in knowledge of the Buyer's terms and conditions that conflict with or deviate from these Terms and Conditions of Sale.
12.2 In commercial transactions, the parties agree that the exclusive place of jurisdiction for all disputes arising in the context of the performance of this contract shall be the registered office of the Seller. The seller's registered office is also the place of jurisdiction in non-commercial transactions if the buyer does not have a general place of jurisdiction in Germany or moves his residence or habitual place of residence out of the territory of the Federal Republic of Germany after the conclusion of the contract. This also applies in the event that the buyer's domicile or habitual residence is not known at the time the action is filed.
12.3 The European Commission provides a platform for online dispute resolution (ODR), which can be found here: http://ec.europa.eu/consumers/odr/.  We are not obliged and are not willing to participate in dispute resolution proceedings before a consumer arbitration board.